Payments
Schools may pay for onboarding, subscriptions, support, custom setup, training, data migration, or other agreed services. Payment terms should be confirmed before work begins.
GOADEdu policy
Refund and Payment Policy
How GOADEdu handles subscriptions, onboarding payments, setup work, and refund requests.
Subscriptions
Recurring subscriptions cover access to the GOADEdu platform during the active billing period. Schools should renew on time to avoid service interruption.
Refund requests
Refund requests should be sent to hello@goadedu.com with the school name, payment reference, payment date, and reason for the request. Requests are reviewed case by case based on service usage and work already delivered.
Setup and custom work
Onboarding, configuration, training, customization, and data migration fees may be non-refundable once work has started or deliverables have been provided.
Billing questions
For payment support, invoice corrections, or account renewal questions, contact hello@goadedu.com before the next billing date where possible.